Clouds:Supports

Overview

We provide better consulting services on supporting your databases, Middleware products, and operating systems.

We work closely with you and your stack holders to understand your business needs. We perform end-to-end implementation tasks, document the complete steps and provide knowledge transfer to you.

We follow the strict support procedures set by you in supporting either production or non-production environments.

Most of our consultants have come from Oracle Consulting services background who has been there and done that in one of our clients like yourself.

Focus Areas

• Health Check
• Performance Evaluations
• On-Site Support
• Off-Site Remote Support

Processes & Deliverable

• Perform Health Check
• Architecture Validations
• Performance Evaluations
• Environment Health Checks
• On-Site/Off-Site Support
• Follow the supporting procedures set by the client
• Document the complete supporting steps
• Work closely with the Support Team members
• Monitor the Systems/Applications
• Pro-actively recommended solutions
• Perform knowledge transfer to clients

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